What services does the Help Desk provide?

The Help Desk offers technical support for campus Wi-Fi, software, peripherals, mobile devices, student login password assistance, email setup, classroom technology inquiries, and other IT-related issues.

What are the Help Desk hours?

The Help Desk operates Monday to Thursday from 9 AM to 8 PM, and Friday from 9 AM to 4 PM.

How can I contact the Help Desk?

You can reach the Help Desk by email at helpdesk@sjcl.edu, by phone at 559.326.1599, or by visiting in person during Help Desk hours.

What should I do if I forget my password?

If you forget your password, please call the Help Desk. It is against SJCL policy to email passwords or confidential information.

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