ImmigrationFix Privacy Policy

Last Updated: May 28, 2025

At ImmigrationFix, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you use our business directory platform and related services.

1. Overview and Scope

This Privacy Policy applies to all information collected through:

  • Our website and directory platform (immigrationfix.com)
  • Business listing creation and management tools
  • Mobile applications and responsive web interfaces
  • Customer support communications
  • Marketing and promotional activities
  • Third-party integrations and services
  • Automated data collection and enrichment processes

2. Information We Collect

2.1 Information You Provide Directly

Account Registration:

  • Name, email address, and password
  • Professional information and credentials
  • Business contact information
  • Profile pictures and business logos
  • Communication preferences

Business Listing Information:

  • Business name, description, and category
  • Address and location data
  • Contact information (phone, email, website)
  • Business hours and operational details
  • Service offerings and pricing information
  • Images, videos, and promotional materials
  • Professional certifications and credentials
  • Team member information and profiles

User-Generated Content:

  • Reviews and ratings you submit
  • Comments and feedback
  • Messages and communications
  • FAQ submissions and responses
  • Support requests and correspondence

Payment Information:

  • Billing address and payment method details
  • Transaction history and subscription information
  • PayPal and other payment processor data
  • Credit purchase and usage records

2.2 Information Collected Automatically

Website Usage Data:

  • Pages visited, time spent, and navigation patterns
  • Search queries and filter preferences
  • Click-through rates and interaction data
  • Referral sources and traffic origins
  • User preferences and saved searches

Technical Information:

  • IP address and approximate geographic location
  • Device type, browser, and operating system
  • Screen resolution and device capabilities
  • Network connection type and speed
  • Unique device identifiers

Performance and Analytics Data:

  • Page load times and performance metrics
  • Error logs and debugging information
  • Feature usage and engagement patterns
  • A/B testing participation and results

2.3 Information from Third-Party Sources

Public Business Information:

  • Business details from public directories and databases
  • Professional licensing and certification information
  • Public social media profiles and content
  • News articles and media mentions
  • Government and regulatory filings

Website Scraping and Data Enrichment:

  • Business website content and metadata
  • Contact information and business hours
  • Service descriptions and pricing
  • Customer testimonials and reviews
  • Team member information and credentials
  • Images and media content

Location and Mapping Data:

  • Geocoding and address verification data
  • Map imagery and location coordinates
  • Nearby business and points of interest data
  • Traffic and accessibility information

3. How We Use Your Information

3.1 Platform Operations and Services

  • Directory Services: Create, maintain, and display business listings
  • Search and Discovery: Enable users to find relevant immigration attorney
  • Account Management: Provide user accounts and profile management
  • Communication: Facilitate connections between users and businesses
  • Content Generation: Create optimized descriptions and content using AI
  • Quality Assurance: Verify and validate business information

3.2 Enhanced Features and Functionality

  • Credit System: Manage access to premium contact information
  • Featured Listings: Provide enhanced visibility options
  • Analytics: Offer business performance insights and metrics
  • Personalization: Customize user experience and recommendations
  • Location Services: Provide location-based search and mapping
  • Review System: Enable and moderate user reviews and ratings

3.3 Artificial Intelligence and Automation

  • Content Enhancement: Generate business descriptions and summaries
  • Data Enrichment: Extract and organize business information
  • Image Processing: Optimize and categorize business images
  • Quality Control: Detect and prevent fraudulent or inappropriate content
  • Recommendation Engine: Suggest relevant businesses and services

3.4 Business Operations

  • Customer Support: Respond to inquiries and resolve issues
  • Security: Protect against fraud, abuse, and security threats
  • Legal Compliance: Meet regulatory and legal obligations
  • Research and Development: Improve and develop new features
  • Marketing: Promote our services and communicate updates

4. Information Sharing and Disclosure

4.1 Public Information Display

The following information is displayed publicly on our platform:

  • Business names, addresses, and contact information (where authorized)
  • Business descriptions, services, and operational details
  • User reviews and ratings (with usernames or anonymized)
  • Business hours, pricing, and availability information
  • Professional certifications and credentials
  • Images and media content related to businesses

4.2 Service Providers and Partners

We share information with trusted service providers who assist us in:

  • Payment Processing: PayPal and other payment processors
  • Cloud Services: Google Cloud Platform and Firebase services
  • AI and Content Generation: OpenAI and other AI service providers
  • Mapping and Location: Google Maps and geocoding services
  • Analytics: Google Analytics and performance monitoring tools
  • Email and Communications: Email service providers and messaging platforms
  • Data Enrichment: Third-party data verification and enhancement services

4.3 Legal Requirements and Protection

We may disclose information when required to:

  • Comply with applicable laws, regulations, or legal processes
  • Respond to government requests or court orders
  • Protect our rights, property, or safety
  • Prevent fraud, abuse, or illegal activities
  • Enforce our Terms of Service and policies

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

Essential Cookies:

  • Authentication and session management
  • Security and fraud prevention
  • Basic platform functionality

Analytics Cookies:

  • Google Analytics for website performance
  • User behavior and engagement tracking
  • Feature usage and optimization data

Functional Cookies:

  • User preferences and settings
  • Language and theme selections
  • Search history and saved filters

Marketing Cookies:

  • Interest-based advertising
  • Social media integration
  • Campaign effectiveness measurement

5.2 Managing Your Cookie Preferences

You can control cookies through:

  • Browser settings and preferences
  • Our cookie consent management system
  • Third-party opt-out tools and services
  • Account settings and privacy controls

6. Data Security and Protection

6.1 Security Measures

We implement comprehensive security measures including:

  • Encryption: Data encryption in transit and at rest
  • Access Controls: Role-based access and authentication systems
  • Monitoring: Continuous security monitoring and threat detection
  • Backup and Recovery: Regular data backups and disaster recovery plans
  • Staff Training: Security awareness and privacy training for employees
  • Third-Party Security: Vendor security assessments and compliance requirements

6.2 Data Retention

We retain information for different periods based on:

  • Account Data: While your account is active plus 3 years
  • Business Listings: While listings are active plus 1 year
  • Reviews and Ratings: Indefinitely for platform integrity
  • Transaction Records: 7 years for financial and tax compliance
  • Analytics Data: Aggregated data retained indefinitely
  • Support Communications: 3 years for service quality and training

7. Your Privacy Rights and Choices

7.1 Access and Correction Rights

You have the right to:

  • Access your personal information and data we hold about you
  • Correct or update inaccurate or incomplete information
  • Request a copy of your data in a portable format
  • View your data processing history and activities

7.2 Deletion and Restriction Rights

You can request to:

  • Delete your account and associated personal information
  • Remove specific listings or content you've created
  • Restrict processing of your information for specific purposes
  • Withdraw consent for certain data processing activities

7.3 Marketing and Communications

You can control:

  • Email newsletter subscriptions and marketing communications
  • Push notifications and mobile app communications
  • SMS and text message preferences
  • Third-party marketing and data sharing for advertising

7.4 California Privacy Rights (CCPA)

California residents have additional rights including:

  • Right to know what personal information is collected and used
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

7.5 European Privacy Rights (GDPR)

EU residents have rights including:

  • Right to data portability and export
  • Right to object to processing for legitimate interests
  • Right to lodge complaints with supervisory authorities
  • Right to withdraw consent and restrict processing

8. International Data Transfers

Our services operate globally, and your information may be processed in countries other than your residence. We ensure appropriate safeguards through:

  • Standard contractual clauses approved by data protection authorities
  • Adequacy decisions recognizing equivalent privacy protections
  • Privacy Shield frameworks and certification programs
  • Binding corporate rules for international transfers
  • Specific consent for transfers where required

9. Children's Privacy Protection

Our platform is not intended for children under 16 years of age. We:

  • Do not knowingly collect information from children under 16
  • Delete information if we learn it was collected from a child
  • Require parental consent where children's data may be involved
  • Provide additional protections for users under 18

10. Third-Party Services and Links

Our platform integrates with and links to third-party services including:

  • Social Media Platforms: Facebook, Twitter, LinkedIn, Instagram
  • Payment Processors: PayPal and other financial services
  • Mapping Services: Google Maps and location providers
  • Business Websites: Direct links to business websites and resources

These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before using their services.

11. Data Processing Legal Basis

We process your information based on:

  • Contractual Necessity: To provide our directory services
  • Legitimate Interests: To improve our services and prevent fraud
  • Legal Obligations: To comply with applicable laws and regulations
  • Consent: For marketing communications and optional features
  • Vital Interests: To protect health, safety, and security

12. Privacy Policy Updates

We may update this Privacy Policy to reflect:

  • Changes in our data practices or services
  • New legal requirements or regulations
  • Technology updates and security improvements
  • User feedback and privacy best practices

We will notify you of material changes through:

  • Email notifications to registered users
  • Prominent notices on our platform
  • Push notifications for mobile app users
  • Updated effective dates and change summaries

13. Contact Information and Data Protection Officer

For privacy-related questions, requests, or concerns, contact us:

  • Email: privacy@immigrationfix.com
  • Contact Form: Submit a privacy request
  • Mail: Privacy Officer, ImmigrationFix
  • Response Time: We respond to requests within 30 days

Data Protection Officer: For EU-related inquiries, contact our Data Protection Officer at dpo@immigrationfix.com

14. California "Shine the Light" Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. Contact us using the information above for these requests.

By using ImmigrationFix, you acknowledge that you have read, understood, and agree to this Privacy Policy and our data processing practices.