What services does Citizens Advice Cardiff & Vale offer?

We provide generalist and specialist advice in various areas such as debt, benefits, housing, immigration, employment, and family law.

How can I contact Citizens Advice Cardiff & Vale?

You can reach us by phone at 01792 816999 or send an online enquiry through our website.

Do you provide free consultations?

Yes, all our advice services are free of charge.

What is information law?

Information law encompasses the legal frameworks that govern the handling of data, privacy, and compliance with data protection regulations.

How can VWV help with data breaches?

VWV provides comprehensive assistance during data breaches, including crisis management and resolution of claims from affected parties.

What sectors does the information law team specialize in?

Our information law team specializes in various sectors, particularly healthcare and education, providing tailored legal solutions.

What types of visas do you handle?

We handle a wide range of visas including spouse, family, work, study, and visitor visas among others.

How can I book a consultation?

You can book a consultation through our website or by contacting us directly at either of our offices.

How to start the process?

The application process begins with an evaluation stage where we collect your essential information and documents. After checking and verifying your documents with a licensed IAA advisor, you'll receive results about your eligibility and the next steps.

How the process works?

The process is unique for each case but generally includes document submission, verification, and profile assessment. The visa type, your background, and qualifications influence the outcome.

You can reach us via our toll-free phone number +44 800 098 4119 or email support@ukgvs.com.

When is a good time to call?

You can call us anytime during our business hours: Sunday to Thursday from 08:00 to 19:45 GMT, and Friday from 07:00 to 11:45.

I applied through the government – what is the status of my application?

As a private consultancy, we cannot check application statuses via the government or embassy. Please contact the relevant authority or agency for updates.

Do you assist in finding jobs?

We provide access to job boards and can offer a reference letter, but we recommend applying for jobs independently as well.

Do you offer sponsorship?

We do not provide financial operations or sponsorship. However, we can guide you on obtaining sponsorship from educational institutions or employers for specific visas.

Our fees vary based on the visa type, number of applications, and complexity of the case. Contact us for a personalized quote after registration.

How long does it take to process a visa application?

Processing times vary; typically, temporary visa applications take 2-4 months, while permanent processes can take 6-12 months.

I’m already in the UK, but need help. What can you do?

We assist with permanent residency, citizenship, visa extensions, and new applications. Register with us for a consultation.

My application was refused. Can I reapply?

In some cases, you may reapply after a refusal. Our advisors can assess your situation and recommend next steps.

What are your office locations?

We have offices in Cardiff and Bristol. Our Cardiff office is located at 1st Floor, 152 Cowbridge Road East, Canton, Cardiff, CF11 9ND. Our Bristol office is at Park House Business Centre, 10 Park Street, Bristol, BS1 5HX.

What are your opening hours?

We are open Monday to Friday from 9:00 AM to 5:00 PM.

Do you offer appointments for consultations?

Yes, we work on an appointment-only basis to ensure continuity of service.

Is your office accessible for disabled clients?

Our office in Bristol is accessible to disabled clients. However, our Cardiff office is on the 1st Floor with no lift access. We can provide appointments at alternative locations for those who have difficulty accessing our office.

What types of decisions can be challenged?

Most immigration decisions can be contested by requesting an administrative review or appealing to the First-Tier Tribunal or the Judicial Review at the High Court if no right of appeal is granted.

Are there fees involved in the appeals process?

Yes, there are generally Home Office fees for administrative reviews and Tribunal fees for appeals unless you qualify for exemptions.

Do you offer free consultations?

Yes, Seren Legal Practice offers free, no-obligation consultations.

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